If you are an administrative user of scormPROXY (an administrator, an editor or a training manager) and you have forgotten your password, you can do the following:

  • If there is an administrator in your company with access to the tool, ask them to change their password to a new one.
  • If there is no one in your company with administrator access to the tool, contact support (support@welcomenext.com) and ask us to reset your password.

In any case, once the password has been restored, you can enter the administration tool with your new password and go to the My account section if you want to change the password that you have been provided.